We want to keep our team, customers and community safe.
We have taken action to close our website as well as our stores whilst we work to understand the latest Government guidelines.
If you have placed an order, our team will help to confirm delivery updates via firstname.lastname@example.org
We’ll continue to monitor the situation day-by-day and keep you updated via our social channels.
We remain active on our social channels @schuh to give you inspiration, escapism and sneaker loveliness.
Last Updated: 26/03/2020 10:30
As the Covid-19 situation develops, we wanted to reach out to our customers and team members around health and safety. This is at the heart of our concerns.
We are closely following the recommendations of the World Health Organization (WHO) and those of the national health authorities in the countries where we operate. For info on staying healthy and safe, go to who.int.
Our website is temporarily closed. You can contact our Customer Experience Team who can support you with all customer enquiries.
If you have any questions, check our FAQ's for the answer. If our FAQ's can't answer it for you, we'll be glad to answer you in person!
Email us anytime at email@example.com and we'll get back to you as soon as possible.
Drop us a tweet or hop on to our facebook page and get in touch. One of our Customer Experience Team will get back to you as quick as they can.
Simply click on the Live Help tab at the top of the page and we'll connect you to a member of our friendly team. Our Live Help opening hours are:
- Monday to Friday: 0900-2000
- Saturday: 1000-1700
- Sunday: 1100-1700
In light of recent events we are working from home just now and unable to take calls. If you’d like to contact us, please use one of the alternative options above and we will reply to you as soon as we can however we would appreciate your patience if this takes a little longer than usual.