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Here To Help!

  • What's your returns policy?

    Need to return your shoes? Check out our fantastic 365 day Returns Policy here.

  • Where's my local store?

    To find your nearest store, get contact information and address details, as well as, information on new store openings, visit our stores page.

  • Can I track my order?

    As soon as your order is despatched we’ll send you an email with a link to the courier’s website and tracking number to allow you to view up-to-date tracking on your order. If you haven’t received the email, check your ‘Junk’ folder, in case it’s hiding away there. If you’ve not received the email within a few hours, please contact us.

  • How long will delivery take & how much will it cost?

    It’s up to you! We believe in giving you options so you can decide on what's convenient for you – we’ve got a delivery option to suit everyone’s needs, including Next Working Day delivery and UPS Access Point delivery. For our full range of services, including delivery timescales and costs, visit our delivery info page.

  • Do you offer student discount?

    Yes we do! We offer 10% discount on all purchases, including sale items. Check out our Student Discount page for full info on how to get your code.

  • How do I use my promo/discount code?

    Simply enter your valid code in the student/promo code entry box in the checkout to apply your discount. 

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