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Here To Help!

  • What's your returns policy?


    Need to return your shoes? Check out our fantastic 365 day Returns Policy here.

  • Where's my local store?


    To find your nearest store, get contact information and address details, as well as, information on new store openings, visit our stores page.

  • Can I Click & Collect?


    Yes! Our Click & Collect service allows you to collect your order from any of our stores in Germany for FREE! Simply use the Click & Collect service on the product page and we'll tell you how quickly you can collect your order - it can even be as little as 20 minutes! 

  • Do you offer student discount?


    Yes we do! We offer 10% discount on all purchases, including sale items. Check out our Student Discount page for full info on how to get your code.

  • How long will delivery take & how much will it cost?


    We’ve got a delivery option to suit everyone’s needs, including our Click & Collect in-store service, Next Working Day Delivery and UPS Access Point delivery. For our full range of services, including delivery timescales and costs, visit our delivery info page.

  • How do I use my promo/discount code?


    Simply enter your valid code in the student/promo code entry box in the checkout to apply your discount. 

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