Here To Help!

We hope you find the help you need, if not - get in touch!

Search our help pages below!

Overall

93%

of 1,318,744 customers are happy with our overall service experience

Easy Score

93%

of 1,318,744 customers said they had an easy experience

Recommend

93%

of 1,318,744 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

LEAVE FEEDBACK

Website

2.5/5

12.02.2026Irene Maugeri Some details of the shoes could be highlighted better on the pictures

Website

2/5

12.02.2026paulif the boots are faulty ie can not get feet in to them as many others have stated why im i being charged £3.99 to return them after already paying to have them delivered to myself

Website

2.5/5

12.02.2026Rebecca The return of the item was easy but i asked and ticked the box for an exchange not a refund. Looks like im getting charged £3.99 for the refund I did not request.

2048/61194