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Overall

93%

of 1,325,620 customers are happy with our overall service experience

Easy Score

93%

of 1,325,620 customers said they had an easy experience

Recommend

93%

of 1,325,620 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

LEAVE FEEDBACK

Website

4/5

13.09.2026214-1-3302027601Purchased daughters trainers for her birthday online for click and collect. Collected them today- I remember walking out the shop thinking the box felt light. Opened the box when I got to my car to find only 1 trainer ?? Obviously went straight back in to the shop, where the staff greeted me and sorted it out straight away and apologised. Unfortunately the store didnt have the size I needed so they ordered for next day delivery to my address. Hopefully get a pair tomorrow and not 1 shoe ??

Website

2.5/5

13.09.2026T MartinAlways great shopping online.

Website

2.5/5

13.09.2026T MartinAlways great to do online shopping

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