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Overall

93%

of 1,321,303 customers are happy with our overall service experience

Easy Score

93%

of 1,321,303 customers said they had an easy experience

Recommend

93%

of 1,321,303 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

LEAVE FEEDBACK

Website

0/5

29.12.2025Chloe GoodletGood customer service

Website

1/5

29.12.2025Sachi SohalChecking out was not intuitive, slow and had so many errors. I had to wait for 15 minutes then keep refreshing and going through the process.

Website

1/5

29.12.2025Amanda hoodThe return process was great but these boots were delivered damaged and I collected them instore I find it poor customer service that I am charged a return fee when the boots would have been suitable had they not been in such poor condition which was disappointing as they were a Christmas gift :-(

2690/61324