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Overall

93%

of 1,305,484 customers are happy with our overall service experience

Easy Score

93%

of 1,305,484 customers said they had an easy experience

Recommend

93%

of 1,305,484 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

LEAVE FEEDBACK

Website

2.5/5

15.06.2026Karen WatsonSite is easy to navigate but when ordering the site wouldn't accept my access code so I could use my gift card from my points. Then it allowed me to pay for next day delivery, when it's not available for me. Not great overall which is disappointing as I've always had great service from Schuh before.

Website

2.5/5

15.06.2026Bronagh MolloyValidation code for rewards club not working. Very hard to use

Website

3.5/5

15.06.2026C ChambersEasy experienced shopping, great variety and style, 1st time shopper here, although had schuh on my radar long time. Await my footwear to complete the experience

302/60529