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Overall

93%

of 1,324,660 customers are happy with our overall service experience

Easy Score

93%

of 1,324,660 customers said they had an easy experience

Recommend

93%

of 1,324,660 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

LEAVE FEEDBACK

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2.5/5

28.11.2025JESSICA RANDALLDespite trying 3 codes I was unable to enter my £5 voucher code, very annoying when I know the point are there.

Website

2.5/5

28.11.2025Carol StewartStudent discount code does not work

Website

3/5

28.11.2025Tim Hi, great experience buying, delivery not so good. My order arrived yesterday and when I have opened the package to check the goods the box is a right mess. I am not sure if that is how it left your warehouse or in delivery but the package is a Xmas present that I am going to have to wrap up in an awful looking package. The box looks like it’s been used a few times previously. Not great for a first online experience. Tim

3688/61471