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Overall

93%

of 1,325,620 customers are happy with our overall service experience

Easy Score

93%

of 1,325,620 customers said they had an easy experience

Recommend

93%

of 1,325,620 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

LEAVE FEEDBACK

Website

4/5

25.11.2025Karen BoltonI struggled during the evening to order, but have managed perfectly easily at 4 am!!!!

Website

4/5

25.11.2025Gill SundeUse schuh all the time, but online is more difficult because you do not do next day delivery to my address so I nearly always buy in store

Website

4/5

25.11.2025Jean WaltersThis is my first online order, and although I had previously signed up to your loyalty card, the ordering system did not recognise my email address, and I had to find my email acknowledgment from the loyalty scheme and access the website from there to get my email recognised

3854/61513