Here To Help!

We hope you find the help you need, if not - get in touch!

Search our help pages below!

Overall

93%

of 1,325,620 customers are happy with our overall service experience

Easy Score

93%

of 1,325,620 customers said they had an easy experience

Recommend

93%

of 1,325,620 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

LEAVE FEEDBACK

Website

4/5

24.11.2025Rachel AthertonSite was easy to use for shopping, found it difficult to use gift voucher to pay though, wasn't easy to spot where to enter it, and when I did it said click 'complete order' below, but there was no such button. Worked it out in the end though.

Website

4/5

24.11.2025Jayne LeesI have rated the recommendation question as average as it totally depends on how the delivery goes before I would recommend to a friend

Website

4/5

24.11.2025Helena Kennedy JensenAll good apart from the validation code - way too long!

3920/61534