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Overall

93%

of 1,318,744 customers are happy with our overall service experience

Easy Score

93%

of 1,318,744 customers said they had an easy experience

Recommend

93%

of 1,318,744 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

LEAVE FEEDBACK

Website

1/5

21.07.2026Bernadette McknightI couldn’t see if I could use my loyalty pointe

Website

0/5

21.07.2026Maite OiartzunThe website doesn't work at all. Double clicking on the item makes the site frozen. Imposible to get items into the basket. Only got to buy the items thanks to the admirable help of the agents working for the live chat. Thumbs up to them!

Website

0.5/5

21.07.2026Maria CorderoI had to log into this on two devices and three browsers to get it to work. It wouldn't accept my card and would then log me out and my basket. Very frustrating!

469/61163