11.09.2025Jana RoubickovaI bought two pairs of Converse shoes both in UK 6. However, I had to return one pair of the shoes because they were too big even though the website stated size UK 6. It turned out that even though these were UK 6, they were also EU 40 and therefore larger than what UK 6 usually equates to i.e. EU 39. I contacted Schuh's Live Service (Rebecca) on 7th August 2015, explained the reason why I had to return the shoes and Rebecca confirmed that I will get full refund - I have a screenshot to prove this. However, I have not received a full refund and £3 has been deducted from the refund.
11.09.2025Kay CaushajDid not take my voucher off at the end.
5352/61891
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