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Basingstoke

Basingstoke
Basingstoke
Festival Place Shopping CentreUnit 27BasingstokeRG21 7BE
When calling our stores, in certain circumstances your call may be recorded for training and quality purposes.
03 Aug - 09 Aug
  • Mon0930 - 1800
  • Tue0930 - 1800
  • Wed0930 - 1800
  • Thu0930 - 1800
  • Fri1000 - 1800
  • Sat0900 - 1800
  • Sun1100 - 1700
10 Aug - 16 Aug
  • Mon0930 - 1800
  • Tue0930 - 1800
  • Wed0930 - 1800
  • Thu0930 - 1800
  • Fri0930 - 1800
  • Sat0900 - 1800
  • Sun1100 - 1700
Overall
94%
of 298 customers are happy with our overall service experience
Easy Score
95%
of 298 customers said they had an easy experience
Recommend
93%
of 298 customers would recommend schuh to a friend
What you say...
Rated 94.00% based on 298 customer reviews
Tyler, the guy who served me was great and nothing was ever to much trouble despite going back and forth and trying on 4 different pairs of shoes. Polite and made conversation the whole time 11/10 :)
I went in the store just to have a look at some Timberlands and after being in there maybe 2 minutes a very smiley staff member asked if I needed help. I said I was looking for a particular pair. Straightaway she found them on the tablet and advised the particular ones weren’t there in my size but I could try on an alternate colour. Taz (109) then came over with the box and also was very welcoming and friendly and let me try on the shoes. The combination of my lack of self control when shopping but mainly the lovely staff and customer service led to me buying the shoes. They ordered them for home delivery (the ones I enquired about) and it was a very smooth transaction. Just received my shoes today and I am over the moon. Your staff at your Basingstoke shop were brilliant :)
Amazing service in the Basingstoke store today. I was shopping with my 5 year old daughter and the staff member who served us was excellent. She was knowledgeable, helpful, friendly and patient. This was probably one of the best experiences I have had as a customer.
The young lady that served me was lovely. Very patient when I was asking about returns etc. Thank you.
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Local Info

Our store in Basingstoke is located in the busy Festival Place Shopping Centre and with plenty of parking available, you can take your time to shop with us! We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!

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