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Overall

93%

of 1,325,620 customers are happy with our overall service experience

Easy Score

93%

of 1,325,620 customers said they had an easy experience

Recommend

93%

of 1,325,620 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

LEAVE FEEDBACK

Website

5/5

15.09.2026Aline SylvestreGreat shopping experience easy to navigate!!

Website

0/5

16.09.2026ZoeMy order is not found nor is it being picked up when attempting to return. It’s like you (schuh) are making difficult to request a return. I’ve contacted your customer service who haven’t given me a quick and easy solution.

Website

0/5

16.09.2026T.HansonI ordered a pair of Ugg boots and a bottle of protection spray. The boots have arrived but without the spray. I have been charged for the spray and it is on my order but did not arrive with the parcel. I can't get in touch with anyone at Schuh and the live chat doesn't work.

201/61543