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Overall

93%

of 1,320,051 customers are happy with our overall service experience

Easy Score

93%

of 1,320,051 customers said they had an easy experience

Recommend

93%

of 1,320,051 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

LEAVE FEEDBACK

Website

1/5

07.01.2026George Hannah £3.99 to return something that didn’t fit. Terrible.

Website

0/5

07.01.2026ElaineI made an order today but have not received an email confirming this order it was for https://www.schuh.co.uk/kids/girls-junior-adidas-handball-spezial-pale-pink-trainers/8601543350/ in a size 13. The money has come off my bank. Can you please let me know that the order is being processed Kind regards Elaine Mackie

Website

0.5/5

07.01.2026DawnDelayed my shipping then sent 2 different shoes then were unable to contact. No phone line or email to contact just A I chat which is miraculously busy and unable to connect.....

2487/61268