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Overall

93%

of 1,315,211 customers are happy with our overall service experience

Easy Score

93%

of 1,315,211 customers said they had an easy experience

Recommend

93%

of 1,315,211 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

LEAVE FEEDBACK

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1.5/5

17.08.2026HannahUnfortunately these arrived with a mark on them. I then had to travel to return them as I did not want to pay £3.99 for a return. I normally have a good experience with you just this wasn’t ideal at all.

Website

1.5/5

17.08.2026Sylvia OvertonI found it difficult to find green canvas ballet although white blue and black were easy

Website

2.5/5

17.08.2026lisa barkleyPlaced an order for collection, which you then cancelled after already confirming. Needed to go back through the whole thing again to re-order. Now I'm waiting for confirmation of my new order which hasn't arrived :(

30/61012