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Overall

93%

of 1,331,634 customers are happy with our overall service experience

Easy Score

93%

of 1,331,634 customers said they had an easy experience

Recommend

93%

of 1,331,634 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

LEAVE FEEDBACK

Website

0/5

15.08.2025Rebecca PenroseI paid for the shoes to be delivered today but got an email from you saying the delivery wasn’t possible. They didn’t say why.

Website

0/5

15.08.2025Rebecca PenroseI paid for same day delivery but then received an email from you saying that it couldn’t be delivered. It didn’t say why.

Website

0/5

15.08.2025Geraldine I returned item via Drop2Shop process, you incorrectly deducted a charge for returning by post. Please refund the €3.50 charge you deducted because I did not return anything by post, I returned it via Drop2Shop.

5821/61948