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Overall

93%

of 1,330,155 customers are happy with our overall service experience

Easy Score

93%

of 1,330,155 customers said they had an easy experience

Recommend

93%

of 1,330,155 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

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3/5

30.07.2026Susan wilkinfound the process of joining the club tedious. Having joined validated etc., then the account not found. When checking out given a chance to join again so did so and bingo!! Can't understand why such an experience

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2.5/5

30.07.2026Jennifer MudieI found it difficult to identify if trainers for kids were lacing or the fixed elastic laces.

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3.5/5

30.07.2026Lindsey PepperI spent a long time in Schuh Exeter where Willem was exceptionally patient, helpful and professional. Thank you Willem - I am so pleased with my narrow fit Birkenstock Boston Clogs!

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