16.09.2026ZoeMy order is not found nor is it being picked up when attempting to return. It’s like you (schuh) are making difficult to request a return. I’ve contacted your customer service who haven’t given me a quick and easy solution.
16.09.2026CarolynneI ordered 3 pairs of shoes. Two arrived and one is missing - the code is 1433717060
I’m also confused bc the purchase seems to not be in my loyalty record although I should have been logged in - it’s giving my loyalty number as
LOY-MAC-6512307
Please help!!! Thank you
16.09.2026T.HansonI ordered a pair of Ugg boots and a bottle of protection spray. The boots have arrived but without the spray. I have been charged for the spray and it is on my order but did not arrive with the parcel. I can't get in touch with anyone at Schuh and the live chat doesn't work.
193/61534
Postcode Exclusions
Unfortunately, we are unable to ship Crep Protect Spray to the Highlands, Islands and Northern Ireland and some delivery services may be unavailable. Would you like to
