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Overall

93%

of 1,318,744 customers are happy with our overall service experience

Easy Score

93%

of 1,318,744 customers said they had an easy experience

Recommend

93%

of 1,318,744 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

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Website

5/5

19.02.2026Andrew HunterGreat easy website, and well laid out

Website

5/5

19.02.2026Ann FlanaghanSo easy to use - guest customer journey

Website

0/5

20.02.2026Rachel Hodges I paid £3.99 for delivery which I accepted and to return them I had to pay another £3.99. I chose to drop them off at ASDA. I didn't really think I'd pay almost £8 for the privilege of trying some boots on. These boots were damaged as they had a dent in where the zip on the front of the tongue was. This was on each boot too. Clearly not made very well. I won't be purchasing anything again from Schuh, absolute rip off.

1980/61194