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Overall

93%

of 1,318,744 customers are happy with our overall service experience

Easy Score

93%

of 1,318,744 customers said they had an easy experience

Recommend

93%

of 1,318,744 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

LEAVE FEEDBACK

Website

2/5

10.02.2026suzanne ParkerIt would be nice if you could return to store traveled to store which takes times and assistant couldn’t find order number and was after customer serves had closed. ( I work ) so had to come home and work out how to do returns. A man on customer services had to help and talk me through it then had to make another trip out to return and then got charged 3.99 returns . Wouldn’t purchase again through website

Website

3/5

10.02.2026Michael Cunningham Good

Website

2/5

10.02.2026Fraser StewartMy store wasn’t on the list for collection.

2067/61194