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Overall

93%

of 1,320,051 customers are happy with our overall service experience

Easy Score

93%

of 1,320,051 customers said they had an easy experience

Recommend

93%

of 1,320,051 customers would recommend schuh to a friend

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

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22.01.2026David James ForsterWas a pain trying to put access code in for £5 off , wouldn’t accept either code

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22.01.2026Siobhan priceI have rewards to use and got 3 different codes sent out that did not work. So I have not been able to use this for my order

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22.01.2026Sally MortonMy schuh rewards code kept coming up as invaid and it's not easy to try and use a gift card.

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