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Overall

93%

of 1,320,051 customers are happy with our overall service experience

Easy Score

93%

of 1,320,051 customers said they had an easy experience

Recommend

93%

of 1,320,051 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

LEAVE FEEDBACK

Website

4/5

21.01.2026DonnaPlease don't leave price tags on things that are actually cheaper on the tag than the price I paid on the website. Also I asked for my parcel to be redirected to my local store but I came home and £120.00 order was placed on my doorstep for the world to see.

Website

4/5

21.01.2026Claire MillingtonAlthough I got 2 codes to use my £5 discount neither would work which was disappointing

Website

4/5

21.01.2026Debbie Samuels-WilliamsFirst order never went through, customer service cancelled the order. Lost my £5 loyalty reward. Reinstated my 20% birthday discount & I reordered. Live chat is a waste of time , much easier with WhatsApp

2280/61228