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Overall

93%

of 1,320,051 customers are happy with our overall service experience

Easy Score

93%

of 1,320,051 customers said they had an easy experience

Recommend

93%

of 1,320,051 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

LEAVE FEEDBACK

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2.5/5

15.01.2026Julia hayterWould have much preferred home delivery and free postal return. I found it difficult to navigate the returns on line so had to wait 25 mins to speak to customer service to resolve it. Once I spoke to someone they were very helpful indeed.

Website

3/5

15.01.2026Jane ChisholmOrdering an e gift voucher to be emailed to someone else. Not obvious to click in box that says are you ordering for someone else to give their details.

Website

3.5/5

15.01.2026robyn moorei payed for next day delivery and it hasnt went through as next day delivery

2371/61254