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Overall

93%

of 1,322,506 customers are happy with our overall service experience

Easy Score

93%

of 1,322,506 customers said they had an easy experience

Recommend

93%

of 1,322,506 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

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2/5

18.12.2025Gareth thomasHad a time out when paying,wasn’t sure if I’ve paid for an item twice then.

Website

2/5

18.12.2025Sim UterClick and collect options kept disappearing when I get through to. Checkout

Website

2/5

18.12.2025Jane ElliottVery difficult to order. site said less than 5 in stock but allowed me to put in basket, chose click and collect for 2 days time, only took payment on 3rd attempt and then had changed delivery date to 11 days away….. I would probably have not ordered if I was aware delivery was so far away, as date will be awkward for me. Oh well, good value and good returns policy, will have to wait.

2985/61373