10.11.2025Amy bishopI think the returns policy is unfair. Its stated there is a charge due to environmental rationale however I fail to see how returning by courier is worse for the environment than me driving over 2 hours to a schuh store. With online purchases there will always be a need for a returns service as sometimes items do not fit as expected or resemble online imaging. It will definitely
Make me reconsider ordering in the future.
10.11.2025Daniellesearching and putting items in the basket was easy but when it got to payment, I added codes and then went onto payment via Klarna and get a message "bad gateway2 and then my basket was empty. Had to redo the order and the same thing happened again.
When checking Klarna noticed that there are now 2 orders for the same item, which is annoying.
4332/61717
Postcode Exclusions
Unfortunately, we are unable to ship Crep Protect Spray to the Highlands, Islands and Northern Ireland and some delivery services may be unavailable. Would you like to