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Overall

93%

of 1,330,155 customers are happy with our overall service experience

Easy Score

93%

of 1,330,155 customers said they had an easy experience

Recommend

93%

of 1,330,155 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

LEAVE FEEDBACK

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4/5

04.11.2025Peter WynneLoads of issues checking out at payment stage, got there eventually, message said oops or similar and it was Schuhs fault. Items disappeared and reappeared in basket.

Website

3.5/5

04.11.2025Kasiea You sent odd pair of trainers. These were for a gift which now I won’t have on time.

Website

3.5/5

04.11.2025emma lowdon’t do next day delivery to my address which really sucks and whenever you click on a shoe to view it you have to wait until the “however many people have viewed this shoe today” pop up goes away.

4515/61802