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Overall

93%

of 1,330,155 customers are happy with our overall service experience

Easy Score

93%

of 1,330,155 customers said they had an easy experience

Recommend

93%

of 1,330,155 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

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1.5/5

29.10.2025Hermine Clarke I paid for next day delivery and two days later I am still waiting for the delivery. Lack of communication from Schuh despite trying to communicate via their recommendations route of communication. I was transferred via on line assistance to speak to someone, I waited hours without success.

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3.5/5

29.10.2025Doreen YoungThe delivery and then billing address was a bit confusing.

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3.5/5

29.10.2025alan branksAll was ok apart from telling me it was free delivery until I I went to pay.

4609/61802