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Overall

93%

of 1,331,420 customers are happy with our overall service experience

Easy Score

93%

of 1,331,420 customers said they had an easy experience

Recommend

93%

of 1,331,420 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

LEAVE FEEDBACK

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0/5

02.10.2025Camelia Constantin Buying for a friend but I was unable to put my billing address only my friend’s address No one to contact by phone

Website

0/5

02.10.2025Richard JonesCould not leave the correct billing address The system kept putting in the delivery address for the billing address and the order number disappeared before I could write it down

Website

1/5

02.10.2025Yvonne MartinezOrdering is easy and always has been. However, the returns process is shocking plus I had to pay for the privilege! It has taken almost two weeks and several on line chats for the item to be returned to yourselves. Nobody seem particularly interested but hey they have your money so why should they bother. I am awaiting delivery of my exchange request now. Wonder how long that will take…

5104/61863