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Overall

93%

of 1,328,361 customers are happy with our overall service experience

Easy Score

93%

of 1,328,361 customers said they had an easy experience

Recommend

93%

of 1,328,361 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

LEAVE FEEDBACK

Website

5/5

27.08.2026Aneesha BurnellHope they arrive early and are as lovely as they look online.

Website

1/5

28.08.2026Ramila RobertsI found it very frustrating, I had to try over 3 times to put my order through, I had to go for standard delivery to get my order through. I didn’t want to pay delivery charges but it wouldn’t allow me to when selecting collections from store ??

Website

1/5

28.08.2026Angela JohnsonI have used 3 credit and debit card to make transactions and it wouldn’t go through. The bank said they hadn’t declined my card so I end up using PayPal. Please look into your system. I even contacted live chat twice this morning and advisors couldn’t help.

515/61682