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Overall

93%

of 1,318,744 customers are happy with our overall service experience

Easy Score

93%

of 1,318,744 customers said they had an easy experience

Recommend

93%

of 1,318,744 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

LEAVE FEEDBACK

Website

3.5/5

18.07.2026Mahmuda SiddiqueThe checkout wouldn't work, my order was unsuccessful like 3 times

Website

3/5

18.07.2026Jayne NicholsonSad that I can’t use my blue light discount with my loyalty rewards

Website

3.5/5

18.07.2026KellyOrdering online simple and easy with quick delivery. Returns process leaves something to be desired. Use one of your approved couriers, chase it up to get told by one person they can confirm it being received but couldn’t assist and have to refer it, to then they don’t have it and go back to courier. Well they have confirmed it being received. Such a shame really, as I’ve used the minimal options available as no local store for me to go to anymore.

528/61194